Stratford

Nice people and clean cars, but their process could be better. I drove 4hrs round trip plus tolls based on a trade-in estimate I was given after several detailed phone calls, but when I got there they hadn't even checked the Carfax until I arrived (they should have done that before) and suddenly the estimate was 4k less, which killed the deal for me. I don't think this was an intentional "bait and switch" or anything like that- just an oversight that really, really bugged me. If they had done that beforehand, knowing I was driving that distance, it would have saved me the trip and major headache. Aside from that, the staff seemed nice and friendly. I'd still recommend them based on what I saw. But be careful if you find yourself in my position...have them run the Carfax before you drive there. It can make or break the transaction for you.

Trina was with me from beginning to end. See is not a sales person, but she help make my purchase from Carite very comfortable. After the purchase I had to return to the dealership and Trina was there again. She is GREAT. Please ask Trina. I trust her

best customer service ever! actually had test driven several vehicles at Windsor locks and Stratford! and they offer Gap or extended warrantee, only if you desire. note: no window etch or nitrogen in tyres. the documentation fee is reasonable. a dealer had same vehicle year mileage options and color for only $1000 more + all the dealer 'special fees'

GOOD

Wonderful experience! I love my Santa Fe I purchased in early July. They take great pride in the cars they sell and wonderful customer service.

Great place to get a car! Destiny and Olga are top notch

Didn't find anything today but great customer service destiny was very helpful... Open to find A lexus s when I get back next time..

I had a wonderful experience purchasing a car at Carite. The process was stress free and pleasant. The staff was very thorough and knowledgeable. The staff went above and beyond for me and I appreciate it so much. If you're in the market to buy a car I highly recommend Carite I guarantee you won't be disappointed. Thanks again to the staff at Carite of Stratford you guys rock

Stephen Helped me get into a brand new 2019Lexus NX 300. DESTINY she was simply amazing very friendly and she makes me feel comfortable. Keep up the good work

Stephen Helped me get into a brand new 2019Lexus NX 300. DESTINY she was simply amazing very friendly and she makes me feel comfortable. Keep up the good work

Very satisfied with the service from EVERYONE in Stratford. Love the buying experience. No salespeople more like assistants. I did my homework so I was happy not to be sold a car. The car did have an issue and I wanted to wait to write this review until my issue was resolved. The Store manager went out of his way and did everything he could to rectify what could have been a very annoying issue with the informant system in my car. You can buy a car anywhere but to see how a location handles a mistake/error/issue is where you find the true customer service. I HIGHLY recommend giving them a shot. Also a great selection of Nissan, Subaru, Honda, Toyota. All gently used cars with great hassle free pricing and clean car fax. I hope they expand further because the model is great.

I am a college student with little credit and I was able to get approved for a car here. All of the staff were extremely helpful. I got a great, low price for a 2016 car with only 61k miles, it runs great, and it’s exactly what i wanted. They delivered more than what i expected. Thank you to James and Kenny. Destiny was also great with helping us on the day of purchase :) She had great customer service and answered all questions nicely.

I am a college student with little credit and I was able to get approved for a car here. All of the staff were extremely helpful. I got a great, low price for a 2016 car with only 61k miles, it runs great, and it’s exactly what i wanted. They delivered more than what i expected. Thank you to James and Kenny. Destiny was also great with helping us on the day of purchase :) She had great customer service and answered all questions nicely.

All I have to say is Amazing!!! I definitely will be back to buy another car. I love them, Destiny is great as well. They are just great.

All I have to say is Amazing!!! I definitely will be back to buy another car. I love them, Destiny is great as well. They are just great.

I recently just got my first luxury car from CARite in Stratford. They have an amazing team here, with great customer service. Trina the lot manager is the absolute best! She’s super kind and caring, and goes above and beyond to make sure everything with your car is up to par and to your loving. Make sure you talk to Trina when you go, she will truly take care of you! 5 stars all day.

Had to purchase a new car and I’m glad I came to Carite Stratford. The building and cars were immaculate. I was greatly impressed with the service I was given. I could test drive each vehicle I was interested in, and there was no sale pitch. There was no pressure to purchase the vehicle or any added features. I could genuinely take my time and decide what I personally needed. Destiny, Trina, and James were amazing. Very knowledgeable, courteous, and patient. I would recommend this dealership to everyone looking for a new or used car. This was by far the BEST experience I had looking for a car and I am very thankful for them.

Had to purchase a new car and I’m glad I came to Carite Stratford. The building and cars were immaculate. I was greatly impressed with the service I was given. I could test drive each vehicle I was interested in, and there was no sale pitch. There was no pressure to purchase the vehicle or any added features. I could genuinely take my time and decide what I personally needed. Destiny, Trina, and James were amazing. Very knowledgeable, courteous, and patient. I would recommend this dealership to everyone looking for a new or used car. This was by far the BEST experience I had looking for a car and I am very thankful for them.