Monroe

The best at her job. Go see Ellie Prince!!!

Tremendous service! I was treated with respect and the whole process was so easy and the car is great, I highly recommend to everyone!

I just bought my new car from here, when I say that the staff was absolutely AWESOME!!! I will surely buy from Carite of Monroe again.. Ellie and Raelynn.,Thanks Ladies..

They were very help in getting me into a car when no one else would

We were seen at out appointment time by Raelynn. She couldn't have been more helpful showing us the car and explaining the details for purchase. Ellie took over for fast and unbelievable loan rates. They said they would beat our pre approved rate and did! They were at the top of their game helping us get into a car and we will recommend them to everyone. Very knowledgeable and extremely helpful. We will be back.

Everyone was friendly and went above and beyond I couldn't recommend this place enough. They have a good selection I'm sure you can find something. A couple people went above and beyond especially with advice that'll be helpful to people like me. If you have no credit experience give them a go they will get you in something thats nice and reliable. Can't recommend them enough.

Raelynn and elleh the sales ladies helped me so much with getting my first car so thankful for them. come check them out at carite of Monroe five star rating to everyone working here

They are the truth! I went in everything was done fast. Until I went to insurance. The insurance company said they couldn’t do nothing for me and I wasn’t going to be able to take it off the lot. Marisa, who wasn’t even part of sales hooked me up. Crunched that keyboard with the quickness, and got me insurance from another company in 5 minutes $55 cheaper! And she stayed over to make sure I got the car today. The owner was very helpful as well. Broke everything down, and cracked jokes along the way making the experience enjoyable. Last but not least shouts out too the fellas that got the car clean on the inside clean on the outside! It was show ready action! If you need a new vehicle go to Carite in Monroe….like yesterday! This is my first review on anything and this company has me writing novels. They must be doing something right!

5 stars are not enough. Marisa and Ellie are the best sales people I have ever dealt with - not just with cars, but any type of sales.I am writing this review because it is easy today for people to complain when things do not go their way. In fact there is a term for the complaining culture that we have come to accept as normal in our lives. However, I do not think people take the proper time to acknowledge when service exceeds our expectations. In todays world every sales experience has become more and more hands off. Self scanners at the grocery store, order online for delivery, and you can even order a car sight unseen and have it delivered. While my wife and I are only in our early 40's some purchases need a hands on approach. Unless you are buying an 83 Caprice or some other beater a car is a significant purchase.My wife and I recently started looking for a car for her. We had gone to a few manufacturer sales locations and we got the standard sales people - trying to push what they had, not asking us questions about what we wanted, and most concerned with making a sale to get a commission. While driving home after finishing our shopping for the day we stopped at CarRite in Monroe (Which is close to our house) to see what they had.We were greeted by Marisa - she was not pushy - instead asked us what we needed. We told her what models we had looked at and what we liked. She mentioned they had a model that met that, but asked us what we wanted - features, colors, etc. Nothing to do with Ford, Chevy, Lexus, Lincoln, etc. What did we want. We laid out what mattered and she said she had a model that we had looked at elsewhere, but made another suggestion. The suggestion she mentioned (A Cadillac XT-5) was not a model we ever thought about, and surprisingly had the features we wanted at a better value than what we had looked at else where.She said unfortunately the vehicle onsite was unavailable, but there were many similar vehicles that they could get if we liked. She offered us a test drive and after the test drive we were happy with the car. Here is where Marisa and the Store sales manager - Ellie - really stepped up. Even though we were looking for a used car we did not want to settle. We wanted certain items that were specific - not major, but specific. Rather than tell us - hey you are shopping used - you get what you get - they asked what was most important and went to work calling other stores asking for specific questions. Again these were small items - the 2018 Cadillac XT-5 has a couple of different interiors and even though we were not buying new we wanted one that had a specific dash piece. Super small detail - but a detail that due to location would bother us. Ellie called and found us what we wanted. They next day we met again to have the car brought down and while this was occurring I called another dealer to see if we could get something at a better value. While sitting in the office - while I am sure they were not happy I was price shopping at their location they treated me with respect and encouraged me to do what was best for us.When all was said and done we bought the car from Carite, and hands down it is the best car buying experience I have ever had. We were not given a bunch of BS sales pitches, our actual wants and needs were listened to and we were given options that we chose from. I never once felt anything was pushed on us and will definitely be headed back the next time a car is needed in my family.

Marisa B. & Ellie P. Where very polite and very thorough. They gave me all the information I needed to make a decision. They definitely dont pressure you into buying a car and I really appreciate that. I definitely recommend

It was a very good experience working with both the sales girls, Raelynn & Marisa, plus the manager, Ellie is great. My first visit, I was running late and Raelynn waited for me after they closed! They went above and beyond to get me in a car with the right payment for me.Great to work with you Ladies! Thanks!

Purchased a car from Raelynn last week with a follow up visit today to repair some console damage and get a second key fob. The console repair was fantastic. Damage completely repaired. Raelynn and Ellie, the manager, contacted the technician for the key fob so she could give us an accurate time to pick up the car. The entire staff is honest, knowledgeable, helpful and fun. I highly recommended Realynn, Marisa and Ellie if you are in the market for a car. They work well together as a team which is unexpected in car sales but delightful. We love our new car!

Sending a huge thank you to Raelynn and Ellie for the amazing experience and honest customer service! They both were so helpful in assisting my son in buying his new car without any high pressure sales tactics.Raelynn and Ellie both have amazing personalities and we’ll absolutely refer our friends and family to Carite!!

It was quick and easy to get a cheap and reliable car by far the best car buying experienceThanks Ellie for the amazing deal

The girls here are awesome they helped me get into a really nice truck and helped with any questions I had and they worked with me being a first time buyer I’d go here and if u do ask for Raelynn she is awesome so is the sales manager Ellie.

Ellie and Raelyn were so sweet and made the car buying process very easy :)

Staff was very helpful and friendly. It was a fantastic experience. Marisa and Ellie are top notch. They got us exactly the payment we were looking for.